Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(139,241 Reviews)
Rating breakdown 139,241 reviews
5 Stars
92,475
4 Stars
25,768
3 Stars
9,225
2 Stars
4,806
1 Star
6,967
86%of customers recommend this product.
(
47,019 out of
54,978)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Ericandjan1
Verified Purchase:Yes
H &R Block software is easy to use, and has allowed me to complete our taxes for the past few years. What I used to fear (doing our taxes myself) is now just an annual routine that's made easy with this software.
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Jjkmag
Verified Purchase:Yes
Fairly easy to use. Only 1 or 2 minor issues but easily tesolved
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Works okay, but the software flagged issues/errors with ACA entries that I could not manually correct, which prohibited me from filing online.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JHROLDNERD
from Detroit, MI
Verified Purchase:Yes
I have used the HRBlock for several years with excellent results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Mbradcobra
from Columbus,OH
Verified Purchase:Yes
I have used this for 5+ years and never had a problem.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from LODI, CALIFORNIA
Verified Purchase:Yes
I was able to complete my income tax forms and send them in January 28, 2026. I received my federal refund Early February. and the state refund in May. I was elated. The only problem I had was that i missed the California "Direct Deposit" some ware in the "Program". Otherwise, everything went great. Thank you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orange County, CA
Verified Purchase:Yes
Have been using the H&R Block software for several years and am very satisfied
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2
You must look at Virginia software and fix it!
on March 20, 2026
Posted by: Fixitforus
from Virginia
Verified Purchase:Yes
You have a real glitch with the Virginia software. Someone needs to fix the exemptions for over 65! It is not an automatic exemption. You need to calculate the federal adjusted gross income before giving someone a 65 and over exemption. Calculations are required and are not used in your software.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock