The product is good, however I had difficulty getting assistance with a problem which was that I could not run an update. The problem was that I had 2 copies of the program due to a problem loading the original one. I finally after much frustration trying to get someone to talk to, deleted the original and the update ran OK.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've used the federal and state products for several years. For normal returns and one year when the returns needed to be amended, the products worked great with no issues or problems. The electronic submission is also great to have.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I couldn't down load from Edward Jones. Very disappointing!!!
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Awesome package - easy to use with good progress monitoring and feedback. I've been using H&R software since it came out and have never had a problem with it. I'll use this software over my accountant as this software will use all legal depreciations and not worry about "it might raise a flag" items. Support line is available if needed with quick and accurate answers or instructions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.