Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(139,241 Reviews)
Rating breakdown 139,241 reviews
5 Stars
92,475
4 Stars
25,768
3 Stars
9,225
2 Stars
4,806
1 Star
6,967
86%of customers recommend this product.
(
47,019 out of
54,978)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: MrA75
Verified Purchase:Yes
Quick, easy and very familiar with years past. With consistent format from previous years it is easy to enter all the information you need to file your taxes. Help is there is there if you need it. I'll be buying it again with 100% certainty.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Crashed on Mac during accuracy review and file
on March 20, 2026
Posted by: ben1000
from Denver, CO
Verified Purchase:Yes
After completing the questionnaire for both Fed and State the software started crashing on Accuracy Review every time! I even tried to ignore and just file electronically, crashed there too! Contacted support via chat twice and phone once never resolved. Finally had to complete uninstall (instructions provided by support) re-install, reboot and then carefully start my return from scratch. Luckily was able to get through successfully without crashing and filed. But very painful/time-consuming and worrisome.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Great tool to complete your IRS 1040 preparation
on March 20, 2026
Posted by: Anonymous
from Norfolk, VA
Verified Purchase:Yes
Great product year over year customer without any issues for submitting my return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: zzx375jl
from OK
Verified Purchase:Yes
I need to ask more questions/do better product research before purchase. When I run into "We don't cover that in this release so you will need to see IRS Form XXXX for instructions", it is bothersome. This applies to companies issuing K-1's. The product is fine for mainstream returns.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ragsy
Verified Purchase:Yes
I have been using the H&R Block tax software for many years and it is never let me down. Highly recommended.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Beady 123
from Myrtle Beach SC
Verified Purchase:Yes
we have used this product for over 5 years and it is so easy ..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Need help now
from VA
Verified Purchase:Yes
The program crashed. It registered an error 1 can’t read file. I am awaiting an update In accordance with instructions from on phone information from your company who knows if that’s accurate.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: LDBM
from Virginia
Verified Purchase:Yes
I have used HRB tax software for more than 20 years - that says it all
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock