I have been using this softare for decades from when it was called Tax Cut. Overal, I likeit. However, some of the sections are not clearly written, Another issue4 is dealling with getting back to a section that needs more information.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have purchased H&R Block's software for the past 8 years with no problems. Everything worked according to what I expected. However, this year I've had a problem with printing our returns to a PDF file prior to filing. Finally, I called the toll-free number and inquired about any software problems they were aware of. They came back and said they knew of a problem printing and they would correct the problem in an update. I suggested they should have done a blast email to all users letting us know of this problem instead of us getting upset over the printing problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
not as intuitive as previous years. new taxes and credits could not easily be found.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.