Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(139,657 Reviews)
Rating breakdown 139,657 reviews
5 Stars
92,727
4 Stars
25,845
3 Stars
9,269
2 Stars
4,827
1 Star
6,989
86%of customers recommend this product.
(
47,279 out of
55,278)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Xenia, Ohio
Verified Purchase:Yes
At first there was a problem getting the software to download, but Kent from your technical group walked me through turning off several of the internet protection applications on my PC and everything went smoothly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
All the features I'll ever need, and accurate.
on March 19, 2026
Posted by: Anonymous
from Nebraska
Verified Purchase:Yes
I've used this software for several years. Alway been very satisfied.B
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: smegma
from Kansas city
Verified Purchase:Yes
I've used it every year for a decade and it gets easier every year.
Pros: Easy to prepare
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ClayFromNora
from Nora, Indiana
Verified Purchase:Yes
This is the 5th time I've purchase this software package. The time I saved created incredible overall value because the process of filling in the blanks and importing the data from the previous years' Federal return could not have been any easier!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ram86
from St. Cloud, Minnesota
Verified Purchase:Yes
This product could use more clarification regarding what does and does not qualify in certain areas. The user should not have to open "fact" tabs. Product updates should not be required during the submission of the tax return. This caused the software to charge my credit card twice for the state filing fee; which I have disputed via my credit card.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MCATS
from NJ
Verified Purchase:Yes
I have been using this program for years & have never been disappointed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from York, Pennsylvania
Verified Purchase:Yes
It is one of the lowest cost home tax software preparers. But with the age of AI, it should be able to download copies of a scanned or jpeg of the documents and place the documents into the appropriate.
It needs to handle U.S obligations dividend differently. I downloaded my financial institution data, but only to have to basically to re-enter all of the information to break-out the U.S. obligations from all of the different mutual funds.
Finally, the existing AI help, could not answer where to place a data. It said if only answer general questions about taxes.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I’ve worked you tax software for the last 10+ years and your software has not improved one bit. The way you handle HSA accounts is very confusing. You have not added AI into any of this to help someone fill out and plan for future years. Just not much to help someone be as tax efficient as possible.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock