Following the interview process via software was almost like a discussion with my tax preparer. The only differences were the preparer offered a little more explanation and guidance about the financial terminology for which I paid 6 times as much as taking a chance and doing it myself on my own computer.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Appreciation
on March 19, 2026
Posted by: RacerStu
from West Covina
I appreciate the error checking for minor details like the addresses of payees. Puts the mind to rest that all is well with the federal and state tax returrns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I'm old. Most technology is just solutions looking for a problem. Did taxes for years with pencil and paper. HRB software however is time saving, accurate, thorough and easy to use. Used for a couple of years now and sold. Well worth the price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
At first there was a problem getting the software to download, but Kent from your technical group walked me through turning off several of the internet protection applications on my PC and everything went smoothly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!