Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(137,988 Reviews)
Rating breakdown 137,988 reviews
5 Stars
91,635
4 Stars
25,521
3 Stars
9,129
2 Stars
4,770
1 Star
6,933
85%of customers recommend this product.
(
46,245 out of
54,131)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Bear05
from Auburn, CA
Verified Purchase:Yes
Easy to use, simple instructions and support if needed. Allows for electronic submissions on 1st day open to filing. This in turn offers tax refunds within two weeks.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Fairly easy to use. However I had to amend my return and I was unable to file the 1040X electronically. It kept rejecting. It gave a reject code, but no explanation of what was wrong so I couldn't fix it. That is unacceptable.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Gary, we’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Redman2
from Illinois
Verified Purchase:Yes
I like the ease of doing my taxes with this product. The questions are easy to understand and directions clear
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Just Me 2025 Review
from Delaware
Verified Purchase:Yes
Just had "hick-up" with price since I was to be set at reduced rate when I signed up; a coupon was needed to offset.
Hoping there will be no glitch next year and the reduced rate will be automatic.
Hoping there will be no glitch next year and the reduced rate will be automatic.
I would recommend this to a friend!
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Minnesota M1PR locked to soon
on March 19, 2026
Posted by: MNDan
I give a three star because of the error in logic when filing and preparing Minnesota's Homestead Credit refund.M1PR.
To file Federal and State you also need to fill out Minnesota's M1PR. Because the state sends out the final Statement mid March there may be changes from the Proposed Statement that needs to be filled in before the Federal and State can be filed. so the amounts are proposed and may be different that the actual taxes due sent out mid March. All forms are locked so the M1PR can not be edited if there are changes as there is with mine. Ten Dollar difference in my case but none the difference because the form can not longer be edited if Federal and Stated are filed. The M1PR should not be locked when filing Federal and Stated forms early. Early means before mid March.
To file Federal and State you also need to fill out Minnesota's M1PR. Because the state sends out the final Statement mid March there may be changes from the Proposed Statement that needs to be filled in before the Federal and State can be filed. so the amounts are proposed and may be different that the actual taxes due sent out mid March. All forms are locked so the M1PR can not be edited if there are changes as there is with mine. Ten Dollar difference in my case but none the difference because the form can not longer be edited if Federal and Stated are filed. The M1PR should not be locked when filing Federal and Stated forms early. Early means before mid March.
Pros: Easy to prepare
Cons: Hard to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: n0tImpressed
Verified Purchase:Yes
Buggy software with changes to certain Fed forms not carrying over to State w/out manually deleting and recreating them...makes you wonder what else is broken. Poor prompts and explanations regarding rent and royalty entry, and once again I find myself wasting large amounts of time calculating manual deductions only to find the standard is better. Why can't you simply throw warnings periodically to show "you'll need $$$ more deductions to make this worthwhile" rather than making people go through the entire range of entries to find out it was a complete waste?!!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Not happy with this
Verified Purchase:Yes
Every year I have a problem with your Mac program . The free state download sends me to a pay wall . This year I spent 2 hours trying on phone to get it to work .also program does not up date on safari. Last year figured this out and sent it notification and they didn’t fix this year . I don’t want to but next year turbo tax .
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I've been using these programs for years!! They are quick, easy to understand, and to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock