Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(137,666 Reviews)
Rating breakdown 137,666 reviews
5 Stars
91,448
4 Stars
25,455
3 Stars
9,088
2 Stars
4,758
1 Star
6,917
85%of customers recommend this product.
(
46,060 out of
53,907)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: georgej
from ohio
Verified Purchase:Yes
I have used H&R Block tax software for last 5 years. Easy and relatively quick to use. Filing is simple and I am very pleased with the system.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: BILLS REVIEW
from BAY AREA CALIFORNIA
Verified Purchase:Yes
I HAVE USED THIS SOFTWARE TO FILE MY FEDERAL AND STATE INCOME TAXES FOR OVER 14 YEARS NOW. I HAVE HAD ZERO PROBLEMS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
I bought fed and state version just like I have since 1999 and this year when I went to file fed and state I had to pay to send state return
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Danbo1
from FL
Verified Purchase:Yes
I have been using H & R Block's Deluxe Tax Software since 2009. I have never had any issues with either using the software or the filed returns with the IRS. The program is easy to use and the interview guides you thru filling out your return. It allows you to create a new tax return by importing data from last year's return. The import feature for 1099's is also very handy. I've had simple returns as well as complex returns; the program handled both returns without any issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
Had trouble getting the numbers in the right places this year. Guess I am getting old.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Always excellent tax preparation software
on March 18, 2026
Posted by: JohnC13
from Arlington, VA
Have used HRBlock and TaxCut tax preparation software for many years with superb support. Have recommended to many friends and family members, and will use again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
John, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
Love the product. Use it every year and provides thorough step by step instructions that walks you through the product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Beetfarmer123
from Sublimity, Oregon
Verified Purchase:Yes
I have used HRB for years and this is the first time I had trouble updating. I get messages that say I can’t open my filed tax return, not online or from my saved location, because “My state return is not updated”. When I try to update the software goes back to where I started. Separately, I also got an error message 1004 and had the same circular update experience. Fortunately, was able to submit both returns, but my federal may not be updated and I was able to finish the state return before the update message kept blocking me. I cannot check the status of either the state or federal return because of the update blocks. I sent feedback online to HRB and got no response yet.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock