Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(137,666 Reviews)
Rating breakdown 137,666 reviews
5 Stars
91,448
4 Stars
25,455
3 Stars
9,088
2 Stars
4,758
1 Star
6,917
85%of customers recommend this product.
(
46,060 out of
53,907)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3
Program math glitch under IRA and Pension portion
on March 18, 2026
Posted by: Senior payer
from 45230
I have used H&R Block program for years without issue, but this year, under IRA and Pension (1099R) there is an issue, when editing any line items below the very fist entry, the program somehow changes the numbers in the first line item, thus erroniously changing the final tax amount. For example when editing an item line below the first one, it seems to take that amount and change various inputs in the first line item. Unfortunately it can only be caught by editing the first line item, every time a line item below is edited. I looked for ways to inform H&R, but it looks like this is the only way I can inform them of this issue.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northern Virginia
Verified Purchase:Yes
Excellent treatment and advice during interview of Schedule 1-A tax deductions and Schedule B prior year capital loss carryovers.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Excellent tax program, good explanations, user friendly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Marshfield WI
Verified Purchase:Yes
Have used this software for last 3 yrs. Really like it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh PA
Verified Purchase:Yes
Great BUT did not catch I did not out include investment address and phone number. My return got rejected because of this
Please update your software to check for investment addresses.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NE Ohio
Verified Purchase:Yes
Each year you UI seems to get worse and worse .... navigation is a real proble
Wen I needed to go check and correct a problem there was no way to return to the page I was on without going through the entire return again .... if there was a way it is not obvious, hence my criticism.
Wen I needed to go check and correct a problem there was no way to return to the page I was on without going through the entire return again .... if there was a way it is not obvious, hence my criticism.
Pros: Fast
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ct
Verified Purchase:Yes
Used for years, like import features and ease of use. Don't like paying to e-file state taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Grogu II
Verified Purchase:Yes
Form K-1 for partnerships was missing a facility for carry forwards which kept the software from submitting the tax forms, and although it stated that future updates might have the feature, no dates were provided.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock