Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(137,666 Reviews)
Rating breakdown 137,666 reviews
5 Stars
91,448
4 Stars
25,455
3 Stars
9,088
2 Stars
4,758
1 Star
6,917
85%of customers recommend this product.
(
46,060 out of
53,907)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Blabla101
from MD state
Verified Purchase:Yes
It was simple and accurate. Already got my refund. 11 days.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ncmk
from Pittsburgh Pa
Verified Purchase:Yes
I’ve used H&R Block software for over 10 years, the last 4 years using the MAC software. During the last 2 years I’ve had trouble pulling up the software after shutting down and logging in later. It won’t start when clicking on the icon or when using Finder. I’ve tried to use “start on login” which doesn’t help. The only way I can get back in is actually clicking on the saved tax file I was working on . I then get a message that I closed out incorrectly or something similar. I’m actually considering changing to Turbo Tax just because of this issue,
Other than that I like the software and find it easy to use.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Providence RI
Verified Purchase:Yes
Easy to use, has everything, answers all questions. Continually updates to latest options.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
It has great features easy and understandable.
on March 17, 2026
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I have used H&R Block software for years. It walks you through every step making it so easy to use. I will continue to use it going forward.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Joe, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Zepon60
Verified Purchase:Yes
I have been using the H & R Block software for at least 5 years, everything is good except for one part that needs to be fixed.When printing,I think any schedules that were not actively part of the particular return,should not be allowed to print.That would save time and money...
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MI
Verified Purchase:Yes
Excellent software. Makes Federal and State tax preparation and filing easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Pippen2
from New York
Verified Purchase:Yes
It wouldn't let me import a large consolidated 1099 from Fidelity, because there were too many transactions (> 2000). And because of that, it wouldn't import the rest of my Fidelity 1099s. And there is no way to import from pdf files on my computer. So I had to enter them all in manually. Not fun!
Cons: Hard to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
on March 17, 2026
Posted by: r2miler
from Springfield, MO
I was disappointed this year's program was not updated to import to import Merrill Lynch, Pierce, Fenner & Smith brokerage 1099-Div and 1099-B like I understand Turbo Tax was.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock