Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(137,449 Reviews)
Rating breakdown 137,449 reviews
5 Stars
91,320
4 Stars
25,407
3 Stars
9,066
2 Stars
4,752
1 Star
6,904
85%of customers recommend this product.
(
45,933 out of
53,764)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I've used Block software for many years and keep using it because it's simple to use and gives fast and accurate results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 98765321
from MD
Verified Purchase:Yes
Activation code problem when e-filing! I had to call for a replacement code for the second time in the last three years.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: AZ State Customer
from Arizona
Verified Purchase:Yes
I'm considering not buying your software anymore. Every year there are issues with Arizona state Form 348. For 2025 Arizona state software a case # 27375711 (previous # 27276775) is opened and it will not be looked at for 7 to 10 business days. This is unacceptable since it was first reported on 2/28/2026 and case # 27276775 opened on 3/4/2026. case # 27375711 needs to be resolved ASAP with update the Arizona state software.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Badger45
from Minnesota
Verified Purchase:Yes
I have been using H & R Block Tax software for many years. Have had no problems. It is easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Island, NY
Verified Purchase:Yes
I am a retired CPA with a MS degree in taxation. I have been using this software for many years and I am very happy with the program. I usually bypass the interview and go right to filling in the forms. However, some of the calculations that should be routine, especially when rolling over returns from prior years, still require going through portions of the interview to activate calculations. (I.e., limitations on home mortgage interest deduction.) I would suggest that these instances be highlighted and/or allow the calculations to be made while only using the forms. It is very easy for a return to be passing the accuracy review while omitting important calculations.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: trooper12
Verified Purchase:Yes
I have been buying for several years and always been able to do my taxes without any problems
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ryandan3
from Rhode Island
Verified Purchase:Yes
I have used H&R Deluxe software to file my taxes for many, many, years. Proof that it serves my purpose. I only reduced my review by one star because it's a little frustrating in this day of AI that the form doesn't begin with a question like "Has anything significant changed since last year's return?" and then significantly reduce the number of questions (i.e. Provide a shot form version).
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: test22
from NJ
Verified Purchase:Yes
the font was too small and had a hard time reading, give me an option to make the font bigger
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock