Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(137,449 Reviews)
Rating breakdown 137,449 reviews
5 Stars
91,320
4 Stars
25,407
3 Stars
9,066
2 Stars
4,752
1 Star
6,904
85%of customers recommend this product.
(
45,933 out of
53,764)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Program form issues
from Illinois
Verified Purchase:Yes
I needed you to use form 5389 and your software was never updated to be able to send the form I have used your service for over 10 years and I don’t know that I’ll purchase it again next year because of the issue
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Woodbridge, VA
Verified Purchase:Yes
I have been using H&R Block for many years. It's very easy to use if your taxes are fairly straightforward. My only complaint, which I have been making for YEARS, is that you have to pay to file your state taxes electronically. Instead of five free Federal filings, provide at least one free state filing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cullowhee, NC
Verified Purchase:Yes
Easy to use and completed my taxes efficiently. Thanks.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: chp 21
Verified Purchase:Yes
Everything worked quite well. Still do not understand why I have to pay extra for state return.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: VivTM
from Massachusetts
Verified Purchase:Yes
Fairly easy to use, I did find it difficult to hone in on specific topics to find answers. I find TurboTax does a better job.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: pg1956
Verified Purchase:Yes
This the 6th year I've used H&R Block to prepare my taxes and my daughter's. The program works very well and is a better bargain than Turbo Tax
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rockford, IL
Verified Purchase:Yes
I’ve used H & R Block software for over 6 years. It’s great! Easy, thorough, and everything I need.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointed in HR Block Deluxe for Tax Year 2025
on March 16, 2026
Posted by: Anonymous
Verified Purchase:Yes
I could not upload my 1099 composite from Merrill and to manually load it., In prior years I was able to upload from Merrill. Called support which advised I should load it manually...manually loading is painful. Also, the program could not handle a premium amortization and accrued amortization adjustments to a 1099-INT from my broker from the interview process.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock