I have used this product for about 7 years and generally am happy with it. There are some cumbersome features like when it has you go back to correct things before filing. For some tax issues, I found it much more helpful to consult AI and have it walk me through rather than the H&R help feature. I will continue to use this mainly because I have inertial. I can't say it is superior to anything else.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Used it for years, works great. I use the Windows version, would like to switch to the On-line version, but I can't import my return.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Works well for most of what I want it to do. It's disappointing it doesn't handle several investment K1 items
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used H&R Block software for many years. After using it for the first time, it is more than worth it to use it again as you can transfer data from the previous year. This saves lots of time, as the need to re-enter much info is unnecessary.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It was full of errors and was and now the software did not save my return. I have used it for years but never again
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I wish there were an unlimited number of electronic filings option - even at an additional cost
don't know why drivers license information is not carried forward from previous year
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
1099 misc
on March 15, 2026
Posted by: lebndy7
from Texas
I have used this product for a few years now. I've never had a problem. This year for some reason the program would not accept 1099 misc. royalty (very small oil & gas) as copy 1. Finally got it to work as copy 2, then deleted copy 1. Never had this happen in years past.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!