Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(136,967 Reviews)
Rating breakdown 136,967 reviews
5 Stars
91,037
4 Stars
25,296
3 Stars
9,023
2 Stars
4,729
1 Star
6,882
85%of customers recommend this product.
(
45,634 out of
53,421)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
I use HR Block Deluxe tax software every tax season.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DocNordic
from Oklahoma
Verified Purchase:Yes
I've used H&R several years. My only complaint is that it never deals correctly with my investment 1099 for Oklahoma, so I have to file with paper every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: whatever12312314
from wisconsin
Verified Purchase:Yes
For the third year in a row, my free state download failed and I had to contact support for a manual install that they sent me.
Pros: Maximizes refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TRASKWOOD
Verified Purchase:Yes
I HAVE BEEN USING THIS PROGRAM FOR YEARS AND WILL CONTINUE TO DO SO.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Doug5678
from Florida
Verified Purchase:Yes
The program needs to make it easier to figure out whether you have met Required Minimum Distribution from a retirement plan. I found it a bit confusing and had to take extra time to work it out with several attempts.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gilbert, AZ
Verified Purchase:Yes
Tax returns for all my family members are done with no issues. I was worried that windows 11 was going to be a problem with downloading the software. I had no problems with the download and everything worked as expected.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nfiemdlgiemcx
Verified Purchase:Yes
Very disappointed that I couldn't efile. IRS rejected my return because the name on my return uses my middle initial but the name on 2 of my 1099-R forms uses my middle name. No way to correct this in your program. Had mail my tax returns. I hope this can be fixed before next year.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
IRS PIN Input lacking
on March 15, 2026
Posted by: Tarrifs better than taxes
from MI
Entry of the IRS PIN should be part of the filing section. A prompt should be included before filing similar to the 5 digit entry for electronc signing so that filings are not rejected. A filer should not have to go to the miscellaneous input section to find the fiels to input the 6 digit PIN issued by the IRS. The software should be corrected with a simple prompt in the filing section. H&R B can do better.
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock