I have used this software for over 20 years and always have been completely satisfied until this year. I receive a federal pension on a CSA1099R form, but because of money taken out of my monthly benefit the form does not show the taxable amount of my gross benefit. Until this year, your software automatically computed the taxable amount for me. This year, however, the software failed to do that and instructed me to make the calculation myself using IRS forms and worksheets, a very difficult thing to do. I consider this change to be a failing in the software that I was not prepared for.
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I bought this after Turbotax sabotaged me with Windows11. I was worried that I might not be able to download my stock transactions but software worked fine.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Worked fine. A bit more explanations would improve. Keep seeking to simplify
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
An alternate 2025 tax filing source for windows 10
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!