Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(136,605 Reviews)
Rating breakdown 136,605 reviews
5 Stars
90,811
4 Stars
25,221
3 Stars
8,988
2 Stars
4,718
1 Star
6,867
85%of customers recommend this product.
(
45,422 out of
53,184)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Pennsylvaina
Verified Purchase:Yes
I have been a user for 10 plus years, and always received a notice when the new software was available. This year I had to search for it in January and found it came from a third party supplier. I was not happy but felt it was too late to turn to Turbotax.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Juanito26
from Chicago, IL
Verified Purchase:Yes
I've been using the H&R Block Deluxe + State for over 10 years and depend on it to get my taxes done correctly. It takes the user though a logical process and is easy to use. Thanks!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Phoenix Arizona
Verified Purchase:Yes
Used this for years. Very good product to make filing my own taxes doable. Taxes are complicated but following this program step by step makes it all very doable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pana, IL
Verified Purchase:Yes
Been using this software for several years and it is easy to use with explanations when needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I bought this item a month ago and I am very happy with it
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Overkill1971
Verified Purchase:Yes
Overall, this is a 5-Star program. I gave it four stars so they wouldn't get cocky or lazy. There is always room for improvement, even when you're the best.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: bob2842
Verified Purchase:Yes
The AI Chatbot was worthless. It could not answer one question I asked.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
It had what I needed but it wasn’t obvious were to find or create the form or questionnaire. When making a change in one line, one usually has to go through pages and forms one doesn’t need to change.
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock