Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(136,421 Reviews)
Rating breakdown 136,421 reviews
5 Stars
90,709
4 Stars
25,179
3 Stars
8,969
2 Stars
4,707
1 Star
6,857
85%of customers recommend this product.
(
45,314 out of
53,054)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from SW Missouri
Verified Purchase:Yes
Asked plenty of questions and allowed my input. Easy to fill out our taxes and file them.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 53597
Verified Purchase:Yes
I have been using H&R Block tax software for several years (reaching back to when it was Kiplinger's Tax Cut). Probably a min of 15 years. It is simple to use, easy to import support files from financial institutions as well as populating all the information from previous years tax filings. Explanations and advice are very useful and are presented at the appropriate time while filling out the return. All in all I am, and have been, very satisfied with this software. Keep up the good work!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Paige, Texas
Verified Purchase:Yes
I’ve been using H & R Block tax software for many years. It is terrific, easy to use and all my returns have been promptly accepted by the IRS.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Lump Sum Benefit
from Fort Worth, Texas
Verified Purchase:Yes
I was very disappointed that the software did not handle lump sum social security benefit calculations.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Should not have to pay to e file additional State
on March 12, 2026
Posted by: Wasz
Verified Purchase:Yes
5 state should be included since can file online for free !!!
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Deluxe
on March 12, 2026
Posted by: TaxRefugee
from Georgia
Have been using for several years, so am comfortable with the guided flow. It is still a little clunky if you want to pop into one item, make a change and get out as you are lead through several related items in the section (whether or not you need to change them). While I understand the challenge of keeping current with all the IRS rules handed down, it is frustrating to see updates rolling out into March. Early updates at least forecast when the next update will ship. Filed when I thought they were finished and got another update after filing in early March. They should provide better release notes of what is being fixed in next release and what has been fixed in the current update. Have seen conflicts where messages say essentially "This field is wrong but you can do it on our own if you want to file".
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Made doing most of my taxes easy - except for a K form which it didn't help much.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: How97
Verified Purchase:Yes
I have been using the block tax programs for a very long time (including tax cut days). Now my eyesight is not as good as it used to be making it hard to view the tax screens. Even changing the
screen resolution does not help because the program has so much blank space. I will be investigating other programs with better displays next season.
screen resolution does not help because the program has so much blank space. I will be investigating other programs with better displays next season.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock