Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(135,929 Reviews)
Rating breakdown 135,929 reviews
5 Stars
90,433
4 Stars
25,061
3 Stars
8,901
2 Stars
4,693
1 Star
6,841
85%of customers recommend this product.
(
45,019 out of
52,724)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: jnabrga
from Colorado Springs, Colorado
Verified Purchase:Yes
The software worked really well and it was pretty easy to navigate. I usually enter my 1099s and other items when they come in (I don't wait for them all to come in then enter them at once.) So it's important that I can enter things at any time and hop around. This program was easy to use in that respect. I used TURBO TAX for years but decided to try H&R this year. All in all I think this was easier and a little better.
I especially like that you canm download 1099s from various investment firms. Although I didn't get stuck for alittle while when I got a CORRECTED 1099 and somehow they program duplicated some entries.
I had to review carefully and deleted the dups manually.
I especially like that you canm download 1099s from various investment firms. Although I didn't get stuck for alittle while when I got a CORRECTED 1099 and somehow they program duplicated some entries.
I had to review carefully and deleted the dups manually.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Canton, OH
Verified Purchase:Yes
I've used it for several years and haven't had any problems. Never been audited. I like the ability to jump around to different forms and make any needed alterations.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rae82
Verified Purchase:Yes
Unfortunately, I had a lot of problems with the 1099 Q. When I asked my questions through the AI system, it was no help at all. I felt I had no one to help with my issues.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I have been using this software for over 20 years. Very reliable. It helped with special needs with the passing of my wife and tax completion.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: TNTW
from Potsdam NY
Verified Purchase:Yes
I really like the program and I trust it more than Intuit's Turbo Tax. I would have given a higher rating except for one big issue. It would be nice if the program made it known that the IRS will not send a paper check and requires bank information for a direct deposit. Having to create an IRS account so the information could be added was completely unnecessary.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Tippi toes
from Oxford NC
Verified Purchase:Yes
I purchased this software only 5 days ago, it installed quickly. The update was fast. It pulled easy last years data from another company error free. I completed both Fed and State in a few hours and submitted.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
I have used this company’s tax software for at least 10 years. Great support and information!
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (87,698) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
10,179 out of
11,002)
Value
4.5