Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(135,929 Reviews)
Rating breakdown 135,929 reviews
5 Stars
90,433
4 Stars
25,061
3 Stars
8,901
2 Stars
4,693
1 Star
6,841
85%of customers recommend this product.
(
45,019 out of
52,724)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Drm901
from Texas
Verified Purchase:Yes
SALT limit wasn't explained at all. I had to Google it to understand why it was only showing $10k. Explanation on what to do when you have more than 4 tax withholding (when calculating penalty) was very poor. Referenced a section that didn't show on form.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
this software has always been perfect for me. It allows me to do our taxes efficiently and walks you through the form with easy to follows questions. I have used this software for many years and do not plan to change.
Keep up the good work.
Keep up the good work.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: LRob17
from Washington
Verified Purchase:Yes
This was my 3rd year to use the software. Love the ease of use & having data migrated from previous return. My rating is based on having too many updates after I purchased in late January. Gave the impression software was issued to early.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Joian
from Broadview Hts, Ohio
Verified Purchase:Yes
We purchase HRBlock every year and are never disappointed! So easy to use and gets the job done at a fraction of the cost of having someone else do your taxes. If you have a pretty straightforward year, this is by far your answer!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: SME1
Verified Purchase:Yes
I always use H&R Block software and it always makes the job straight forward.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Some good but accuracy review needs more effort to
on March 9, 2026
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Been using product for years so I like the ease of importing data from prior year. However, the accuracy review really needs to be more specific. I spent hours tracking an error preventing me from filing. A simple reference to data the program knew but I missed would have saved the frustration. Not first time the accuracy review has caused me undue stress.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ed79
Verified Purchase:Yes
No support. No way to communicate and ask questions. Software not complete. Disaster for me second year in a row. Now I have to find someplace to get my taxes done at the last minute. Won't be back.
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 26 taxes
Verified Purchase:Yes
II bought the software approximately in January. It was very easy to use.
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock