Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(135,774 Reviews)
Rating breakdown 135,774 reviews
5 Stars
90,334
4 Stars
25,033
3 Stars
8,886
2 Stars
4,684
1 Star
6,837
85%of customers recommend this product.
(
44,925 out of
52,618)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Schwab Investor
Verified Purchase:Yes
The tax data and financial download from Schwab has finally gotten good.
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: peacecove1949
from PA
Verified Purchase:Yes
Generally a significant help with most income taxes.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ace at 28
from Deer Park, NY
Verified Purchase:Yes
I’ve been a TurboTax user for quite a few years but didn’t like being forced to upgrade my computer to Windows 11 in order to use their software this year and I didn’t feel comfortable doing my taxes online so I decided to give H&Rblock a try. I was a little worried about doing this but my concern was unfounded. I had no problems using the H&RBlock software and found my income tax preparation both easy and straightforward. I may eventually either upgrade my computer to Windows 11, or buy a new Windows 11 computer, but I’m an H&RBlock software user from now on!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experience! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Super easy to prepare my returns and answer any questions I might have.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jobryn
Verified Purchase:Yes
User interface reminds me of old DOS programs where the users were themselves programmers. Would suggest a change in the user interface. Take a look at some of the interactive online filing programs and pull this software out of thr 90s.
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (87,665) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
10,155 out of
10,978)
Value
4.5