Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(135,774 Reviews)
Rating breakdown 135,774 reviews
5 Stars
90,334
4 Stars
25,033
3 Stars
8,886
2 Stars
4,684
1 Star
6,837
85%of customers recommend this product.
(
44,925 out of
52,618)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Epower
from Connecticut
Verified Purchase:Yes
I bought the Deluxe and State but I ended up buying the same state again. I am not happy. However, the software was easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Barb70
from Michigan
Verified Purchase:Yes
2nd year in a row the E claim did not go through. Had correct AGI. Everything was right. No good reason. Had to print and mail. The actual program was easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Angry customer111
from MN
Verified Purchase:Yes
Mixed experience this year.
I probably won't send anymore feedback because of your terms and conditions.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Year after year, easy down load, easy and informative forms, fast, secure returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jokers99
Verified Purchase:Yes
Very good program, intuitive and helpful. It is a bit pricey.
Pros: Easy to prepare, Fast
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good product, one flaw. I've used it for many yea
on March 7, 2026
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
The program is generally great, but I don't understand why it ALWAYS imports the wrong adjusted gross income from the previous year's return....information that must be correct for the IRS to accept a return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Deji
from New York, NY
Verified Purchase:Yes
I buy this tax software yearly. No disappointment- yet.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LAGA
from Wisconsin
Verified Purchase:Yes
Scared me half to death. After I filed, the amount changed on a tax return.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock