Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(135,068 Reviews)
Rating breakdown 135,068 reviews
5 Stars
89,922
4 Stars
24,896
3 Stars
8,803
2 Stars
4,643
1 Star
6,804
85%of customers recommend this product.
(
44,509 out of
52,133)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Pavel61
from Maine
Verified Purchase:Yes
I have used your software for many years, and will continue to do so.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Teedee85
from North Carolina
Verified Purchase:Yes
Super easy and quick, especially when you can download the previous year’s information.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: DrexelPatS
Verified Purchase:Yes
Based on good past experience, I again used HRB for 2025. My taxes are simple, but i draw comfort from having an 'expert' service backstop my 'pencil' draft return. I also like having a full service shop 'backstop' coordinated Fed & State efiling. The 'comfort' is worth the 'cost'.
In the end 2025 filing was successful - but not without a few frustrating last-minute glitches.
In the end 2025 filing was successful - but not without a few frustrating last-minute glitches.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: StillFrustrated
from Thornton, CO
Verified Purchase:Yes
I have used H&R Block for several years. It is accurate and reasonably easy to use but has two notable shortcomings. First, I always use the standard vehicle mileage calculation for my vehicle's business use. Every year I have to perform several gymnastics to use this instead of entering depreciation, tax costs, etc. I have to edit directly in the form and ignore several warnings to use what I know is the right approach. I am also unable to electronically submit my Colorado taxes, because my spouse is an early childhood educator. Though the software recognizes the tax credit I still go to the department of revenue site to reenter my Colorado return online.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Works pretty flawlessly - carries over numbers from previous years. Sometimes the explanations on the audit check before submission is a little confusing - since you go through this multiple times as you prepare, you ought to be able to 'clear' the ones you are sure of so they don't keep popping up for review - like zero ss tax collected on earnings - I don't know why my employer shows this on my W2, but it truely happens in my situation, so it would be nice for me to confirm it and then not see again. Also could use some better explanations as to 'why' - like I did not get a tax deduction for interest on a new car bought before the end of the year - my AGI was 210,000, just 10,000 into the phase out territory of 250,000, but I was not allowed my deduction of $175 - it looks like the calc was saying that I needed more than $2000 in interest to get a deduction ($2175 in interest would have gotten me a $175 deduction). I don't think this is the way most people are thinking it would work yet nothing in the software pointed me to how the IRS expected the calculation to be applied.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JP2026
from Laredo, TX
Verified Purchase:Yes
I used the Federal Deluxe version only. I was not able to file my return until Feb 27 due to an update that was not made available by IRS. There was no explanation on the IRS web page and not info on HRB so I waited. THis is the last time I use the product.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I have been using this for many years. The only issue I had this year was with the mistake checker. It kept telling me I had possible errors. I checked them, reentered the right numbers, but they would NOT go away. Filed anyway.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great product
on March 4, 2026
Posted by: MacRae
from Nevada
Great price and simple to use for a retired couple and have used for many years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock