Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(135,068 Reviews)
Rating breakdown 135,068 reviews
5 Stars
89,922
4 Stars
24,896
3 Stars
8,803
2 Stars
4,643
1 Star
6,804
85%of customers recommend this product.
(
44,509 out of
52,133)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: BobMI
from Macomb, MI
Verified Purchase:Yes
The program was easy to use and I was completely satisfied with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PLymouth, MA
Verified Purchase:Yes
good sw. Taxes much harder this year, especially state. Got a msg that form was rejected by state, but no notice given. (not your falult) looked through, re-ran auditor and was accepted?
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from McKinney, Texas
Verified Purchase:Yes
I have always used HR Block Software for all my tax needs and its is excellent!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block software for many years, but this is the first time I had to wait one month for special forms.
Cons: Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: DDmachine
Verified Purchase:Yes
) if I could. You still had the option of paper check through the mail listed!!!!! This has caused he a ton of problems.
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using the software for a number of years and never had any issues to be addressed. The software is outstanding.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: NYS paid extra tax
from Brooklyn NY
Verified Purchase:Yes
There is bug in the New York state return. w2 number is added to New York addition line 21.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great software, which didn't handle Win transition
on March 4, 2026
Posted by: GrayStripe
from Fremont, CA
Verified Purchase:Yes
The software does its job, but I do have one major challenge. As Windows 10 was discontinued, I was forced to move to Windows 11. All my records from prior years of H&R Block Deluxe software going back more than six years were gone, gone, gone. I had even paid extra for download service, not usable to get the information. I am not certain why the IRS sent me a letter requiring me to reconfirm my return, even though I filed on the first day, Jan. 26, 2026. I didn't get a refund until March 4.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock