Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(135,068 Reviews)
Rating breakdown 135,068 reviews
5 Stars
89,922
4 Stars
24,896
3 Stars
8,803
2 Stars
4,643
1 Star
6,804
85%of customers recommend this product.
(
44,509 out of
52,133)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Mi
Verified Purchase:Yes
I have been using this software for over 25 years. It makes tax time less stressful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Fix the bug
from New York
Verified Purchase:Yes
Had an error asking for mortgage certificate that I could not correct. I had to start from scratch. I reported it in chat and the answers were not relevant to my problem.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mid Texas
Verified Purchase:Yes
Bought it in early January but couldn't complete my taxes until after February 27 when they did an update. It would be nice if it shows that the date and info about updates when you try to submit your taxes.
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgetown Texas
Verified Purchase:Yes
This product is good. One change I would consider making is: In the dividends section, all dividends are added together and shown in the inout box as one total. Since I used the auto input from Schwab, I was trying toto make sure all the input was correct after the download from Schwab. It took me a some time to determine what was included in thetotal of the dividends input total. Maybe setup a right click to see the exzct input from the Schwab 1099.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Highly Disappointed
on March 4, 2026
Posted by: Kevin Krupa
from Portsmouth, RI
I am Highly Disappointed by this software version for 2025 Taxes. I have used your Deluxe and State Software with confidence for the last 15 years or so. This is the error found: Whole Form indicates a HR Block added checkbox on Form 5695 Section B Line 21C to carry address over from Section A. I was not taking the credit in Section B but this checkbox had an X in it which repeated an address for a desired credit of Section A. All your "Accuracy Checks" did not pick up an address inserted in an undesired credit but the IRS did. Please review.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central PA
Verified Purchase:Yes
I have used this software for several years and I have never had any issues with my taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: How to submit
from Bradenton, FL
Verified Purchase:Yes
Have used H&R for several years and am completely happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear that you had a good experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SW Washington State
Verified Purchase:Yes
This is my 2nd year of using the software after switching from a competitor.
Overall, quite pleased with the product. Only area which could use help is the user interface. Could not find how to increase the font size to make it easier for my old eyes. Also, a bit plain.
Overall, quite pleased with the product. Only area which could use help is the user interface. Could not find how to increase the font size to make it easier for my old eyes. Also, a bit plain.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock