Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(135,068 Reviews)
Rating breakdown 135,068 reviews
5 Stars
89,922
4 Stars
24,896
3 Stars
8,803
2 Stars
4,643
1 Star
6,804
85%of customers recommend this product.
(
44,509 out of
52,133)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: KB2026
from North Carolina
Verified Purchase:Yes
I’ve been using this software for many years and have never had a problem. I like having last years return information available.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TwinCreek013
from Jackson, KY
Verified Purchase:Yes
Used this product for the last 15 years if my memory is correct. I’m sure another year will be added next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Suelouise
from Indianapolis in
Verified Purchase:Yes
I have been charged three times for the fee to submit my state taxes. Can you please fix that.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dan Galyas
from Woodstock GA
Verified Purchase:Yes
I made a mistake and had to redo. Now I am on hold from HRBlock. I tried AI- not so smart. I tried telephone. Not so smart either. Your support is not good at all. I spent hours trying to get to talk to some one. I am not sure I will be using HRBlock next year.
I can’t even check my status online.
I am having a cancer operation today and was trying to get taxes done before. I have been working on for 3 days trying to get help.
I can’t even check my status online.
I am having a cancer operation today and was trying to get taxes done before. I have been working on for 3 days trying to get help.
You could o
Pros: Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: brinso
from Hartford, CT
Verified Purchase:Yes
I bought the software on Block's early discounted offer so I could get taxes done early. I had to wait until March for an "interview" I needed to be finally updated.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Choo Choo Eddie
Verified Purchase:Yes
This year makes the 4th year I have used it and as always, it worked out fine.
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: did not use
Verified Purchase:Yes
Had a couple of things coming up as issues in MIchigan program that I did not do.
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
H&R Block tax software gets better and better every year. I especially enjoy the helpful information when I have questions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock