Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(134,866 Reviews)
Rating breakdown 134,866 reviews
5 Stars
89,811
4 Stars
24,847
3 Stars
8,787
2 Stars
4,631
1 Star
6,790
85%of customers recommend this product.
(
44,391 out of
51,997)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Rufus E Lee
Verified Purchase:Yes
Purchased this on a friend’s recommendation and it works great.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Excellent software with an occasional minor glitch
on March 3, 2026
Posted by: Anonymous
Verified Purchase:Yes
I've used it for several years and it has worked but not without glitches. It needs a means to find the source of data that appears on the tax return form. I have found unexpected numbers in lines on the form but had a great deal of trouble identifying why/how they got there. In addition, this year on entering a combined brokerage statement, under 1099 Dividend, the program would not allow VAR (for various) for cusip number nor any valid cusip number.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
The program is awful. It doesn't import any of last years taxes or any information. It also changes figures in the return itself. I came back to look at a couple of things and I noticed the figures and names of companies were changed. I fixed them and came back again only to find the same thing multiple times. Not trustworthy at all.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from north carolina
Verified Purchase:Yes
I have been using this for over 4 years and I am impressed how easy it is to use.It is well worth the price nd has saved me hours of research on deductions I can take.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RudyW
from Michigan
Verified Purchase:Yes
I’ve been using this a few years and wish there was more guidance built in, especially for tax law changes
Pros: Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Rudy, thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati
Verified Purchase:Yes
I've been using this product for over 20 years. Never a problem.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ronaldgay
Verified Purchase:Yes
Apparently I was double charged for the fed plus state program. Pre bought and when downloading was charged again.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Ronald, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Great product that walks you through the many topics and simplifies the entire experience
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock