Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(134,603 Reviews)
Rating breakdown 134,603 reviews
5 Stars
89,664
4 Stars
24,784
3 Stars
8,760
2 Stars
4,619
1 Star
6,776
85%of customers recommend this product.
(
44,228 out of
51,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Purple Dragon
Verified Purchase:Yes
Have used for several years. Straight-forward data entry in most cases. Almost seems to simple at times. Does not bury me in excess forms or papers, but I recognize that I didn't have a lot items this year.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Frustrated state user
from Illinois
Verified Purchase:Yes
The multi- state income tax return did not work well for me. I was trying to file a Missouri state income tax and an Illinois state tax and the program kept having issues reconciling the two incomes from the different states. When I read what my issue may be, the program says if it’s correct but can’t be fixed then you have to print and mail the return. I had to print and mail both state returns.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: snar
Verified Purchase:Yes
I've been using H&R Block Deluxe software for quite some time now and it remains my favorite tax software.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TaxDame25
from MA
Verified Purchase:Yes
I have used H&R Block software for about two decades. I read the reviews to see if there is another product that is better and so far, none have been better.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Missing 2025 unhappy
Verified Purchase:Yes
Why are all of the state forms not available? The state program is of NO use if the forms aren't available
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Abe95
from New York
Verified Purchase:Yes
It takes your hand and makes it so easy. Used to use their mortar service and then I realized I can punch the numbers the same way they do and save tons of money
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lithia, FL
Verified Purchase:Yes
Program works well, however, I had to wait two weeks longer than I wanted due to form 4562 not being final. Further, upon filing, my 2025 Gross Income from item 11 did not appear. I had to go to my 2025 tax return to obtain this information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Skiing Bear
from CT
Verified Purchase:Yes
I've used the software for years generally with minor aggravation, But, last year the software miscalulated a credit that resulted in interest and penalties and lots of quality time talking to the MA DRS.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock