Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(134,603 Reviews)
Rating breakdown 134,603 reviews
5 Stars
89,664
4 Stars
24,784
3 Stars
8,760
2 Stars
4,619
1 Star
6,776
85%of customers recommend this product.
(
44,228 out of
51,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Bill5053
from South Carolina
Verified Purchase:Yes
I have been using the software for years. I don’t understand why I can’t get 5 free state filings also.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
on March 2, 2026
Posted by: Paint pro
I have been using H&R tax software since 2006 when it was TAX cut. I think it has worked fine for me.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Palm Beach, Florida
Verified Purchase:Yes
I have been using H&R Block software for years- always up to date and easy to go back and correct errors!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clinton Township, Michigan
Verified Purchase:Yes
I have used H&R Block tax software for several years and it has become so easy to use. The AI Q & A is awesome to use and I feel confident that I am getting accurate guidance with my returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible on line help and no phone support
on March 2, 2026
Posted by: AshamedthatHRisinKC
from Kansas City, MO
your on-line help is terrible. For Pete's sake, give the reader a link to where they need to go. Most of the time your directions are simply wrong. Also, I had to simply change prior year's AGI, and there is no edit feature for that!!! Terrible! Then when I tried calling support, i was sent a link that made me register for support by entering in my SSN. It is time to clean house at H&R. Then you charge for Missouri and don't have all the forms, so you have to file by mail.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 2, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Brian 91
from Jackson , mi
Verified Purchase:Yes
I changed from TurboTax to HRB this year because I wanted to do this at home and not online. The software was pretty straight forward bug had a lot of bugs. Particularly it always signed me up for the Michigan home heating credit even though I never signed up for it
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Captain Jarnac
from Tennessee
Verified Purchase:Yes
After 10+ years using TurboTax, I bought HR this year because it is compatible with Windows10. The software was easy to navigate and I trust that it is accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mimmie3
Verified Purchase:Yes
I always use Deluxe+State and have no problem getting my taxes done quickly and accurately! Every year is saved on my computer and all my personal information is transferred automatically to the new program!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock