Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(134,230 Reviews)
Rating breakdown 134,230 reviews
5 Stars
89,427
4 Stars
24,715
3 Stars
8,729
2 Stars
4,598
1 Star
6,761
85%of customers recommend this product.
(
43,993 out of
51,534)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from TN
Verified Purchase:Yes
Great product, easy to use, took a couple hours to complete
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Good for preparing one's taxes. Helps one remembe.
on March 1, 2026
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
The software was reasonably easy to use once I had all of my inputs collected. My submission was readily accepted and refunds issued quickly.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I filed my taxes and choose to have my refund deposited in my cking account direct. For some reason the IRS now says they mailed my refund! It has been over 3 weeks now and still no $. The IRS says they mailed it on 2/25. Which is now over a week!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Peso Kid
from Columbia Md
Verified Purchase:Yes
I’ve been using H&R for a number of years and plan to use it in the future
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Better Options
from Phoenix AZ
Verified Purchase:Yes
Software upgrades caused significant delay in filing by as much as one month.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (87,281) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,916 out of
10,721)
Value
4.5