I have used H&R Block Deluxe tax software for several years and find it easy to use. My only disappoint is that it does not let me file my WV taxes online. I suspect that the problem has to do with the MV-1 form for claiming a tax credit for the taxes on my car.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Not great this year. So many glitches. Had to mail in my state refund because of the glitches. My son’s refund should have taken 5-10 minutes tops but took way longer because I have to keep refreshing the application. Not very happy with it this year
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Easy to use and asks appropriate questions to get your federal return done correctly. I am only disappointed that the West Virginia return still has to be mailed if you include the Senior Citizen Tax Credit and the DMV credit forms.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!