Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(134,866 Reviews)
Open Ratings Snapshot
Rating breakdown 134,866 reviews
5 Stars
89,811
4 Stars
24,847
3 Stars
8,787
2 Stars
4,631
1 Star
6,790
85%of customers recommend this product. 
(
44,391 out of 51,997
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Greatly improved program
on February 28, 2026
Posted by: Anonymous
from Tallahassee, FL
Verified Purchase:Yes
This years tax return was so easy to use. Had my taxes done in no time at all, unlike last year. H&R's program was nearly flawless.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to follow step-by-step
on February 28, 2026
Posted by: Anonymous
from New Athens IL
Verified Purchase:Yes
Bought this back in December. Always good results when I use HR Block
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
on February 28, 2026
Posted by: Billy T
from Northport, New York
Verified Purchase:Yes
Something must be wrong with the program because I never got my refund.
Value
1 out of 5
1
Response from HRBlockBy EvaSocial Media DepartmentFebruary 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple and easy
on February 28, 2026
Posted by: Anonymous
from NWPA
Verified Purchase:Yes
We've used H&R Block tax software for years and we've been very pleased.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Misleading price
on February 28, 2026
Posted by: Anonymous
from Minneapolis mn
Verified Purchase:Yes
I buy it every year because it is a bit cheaper than the competition. This year on reviewing the credit card bill I found they had charged me extra for a 'multiple downloads' feature i did not want, but which they check by default. Cheaters
Cons: Doesn't maximize refund, Hard to import documents
Value
2 out of 5
2
Response from HRBlockBy EvaSocial Media DepartmentFebruary 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on February 28, 2026
Posted by: Anonymous
Verified Purchase:Yes
Easy to use Ang guides me through all the applicable tax breaks
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Wanted to exceed Turbo Tax but fell short.
on February 28, 2026
Posted by: Thewad2
from Oxford, MS
Verified Purchase:Yes
I would give it a strong 2.5 stars. A life long Turbo Tax user, found H&R Block to be a clumsy interface and hard to navigate. Have filed my state taxes and still did not know where to report my tags. Not sure what I will go with next year, still on the fence.
Cons: Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy EvaSocial Media DepartmentFebruary 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features and accuracy.
on February 28, 2026
Posted by: Anonymous
from Beavercreek, OH
Verified Purchase:Yes
I have been using H&R Block tax software for many years. Always easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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