Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(134,866 Reviews)
Rating breakdown 134,866 reviews
5 Stars
89,811
4 Stars
24,847
3 Stars
8,787
2 Stars
4,631
1 Star
6,790
85%of customers recommend this product.
(
44,391 out of
51,997)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Gloucester, Massachusetts
Verified Purchase:Yes
I have used H&R Block for many years. In the past, it was easy to use and made tax filing a breeze. However, this year was a bit clumsy. I am an early filer. The application had multiple errors due to the February 6th update. I had several 1099R's that could not be corrected using the data verification tool. It wasn't corrected until I went back into the 1099 data entry fields, made the updates, and saved the return. It was a bit frustrating . An inexperienced user would have been hours on the phone with tech support. I feel it would have been helpful to provide guidance on how to correct the data.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to rate your experience with us and for sharing your suggestions on how we can improve. We truly appreciate your feedback and your continued business. While we always strive for 5‑star service, your insights help us better understand where we can enhance the experience. If you’d like to discuss your concerns further, our support team is available at 1‑800‑472‑5625.
Written by a customer while visiting HRBlock
Posted by: sfgand9ers
from Bakersfield, CA
Verified Purchase:Yes
I've used this software for 10-15 years. Easy to use and inexpensive especially when compared to local service companies.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton Ohio
Verified Purchase:Yes
Software does everything we need and is relatively easy to use. Ordering process was a challenge and ended up having to reorder.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fix Ira red reporting
from Mesquite Nevada
Verified Purchase:Yes
Most of product was very good. One major flaw is reporting ira rmd, Very confusing, it should be very simple. Were you required to to make an Ira rmd? Yes or no. If yes, account number. Amount of rmd required. Amount you withdrew.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dmac35
Verified Purchase:Yes
Bought the program again this year; very easy to use.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have used H&R Block for many years and can use it easily. I do still sometimes find something confusing and I like to understand how amounts are calculated so that takes a bit of research and the help isn't very useful. The audit feature works well but I found after running the Audit and then going through the filing process it found other errors and I had to go back, fix and go through the filing process again. One annoying item on my State tax forms was that it did not carry my direct deposit numbers forward and the Audit didn't catch that I'd ticked the direct deposit box but no account numbers were entered. So now I have to wait for a check in the mail.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
Great product--facilitates everything in the tax preparation process!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DGEE
Verified Purchase:Yes
For the price, electronic filing of state should be included.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock