I have been using HRBlock to do my taxes for many, many years. It’s easy to use and has updates to all the newest tax laws. Pretty straight forward questions to answer and gives option to print if needed. I really like that I can file my taxes electronically and HrBlock allows five returns for each package.
My biggest complaint is there is no option to enlarge the program on my screen. I am visually impaired and had some difficulty reading some of the pages. Giving the ability to enlarge would really be helpful in the future.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I ended up having to pay for State. And it didn’t work on my windows 10, so I had to go get a new computer. Other than that, it was great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Decent product at a reasonable price. Gave 4 stars because the update process did not work for some unknown reason this year. Had to download updates manually outside the program and then install into the program.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
on February 28, 2026
Posted by: Witzer
Had difficulty downloading. Tried next Day. It worked without problems.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.