Easy to use. Steps right through the process. Only drawback I've found is that some of the "more information " links aren't as detailed as I would like and required more research. That only happened a couple of times and may be related to my ignorance of the tax code.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Great product: worked as described. Filed online mid February and received my refunds, both fed and state, in less than 10 days. Will buy again next tax season!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Usually this service is easy to use, this time it was more confusing. The AI on the site is useless.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
I've been using H & R Block S/w for several years and find the step by step instructions are very easy to follow. Filing my returns was made simple and getting emails when they were accepted gives peace of mind that I've completed my returns.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!