I missed out on the Black Friday sales. Your products are too expensive as are those of your competitors. The software does a decent job preparing a return so I suppose I'll just grit my teeth and buy again next year.
Pros: Maximizes refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Very pleased with the product ; however, as a valued customer, I wish you would extend the same price as other outlets - which is significantly cheaper.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great AI
on February 28, 2026
Posted by: JJD final
from FLORIDA EAST COAST
Easy to use and the new AI feature answered my question quickly and using easy to understand words
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I would have given 5 stars except for year 2025 the calculations for California no insurance is not what the state actually calculated. I was initially getting a refund until I entered the no health entry. HR software calculated the default penalty which matched the estimated California penalty web site. My refund was deducted from the penalty and that's what I submitted as owed for 2025. CA tax board deposited the payment. Subsequently I received a check from California refunding the original amount HR software calculated to be refunded as if I had not entered any no insurance penalty. Thus, the net result was a lesser penalty amount for no health insurance from California tax board than what the HR software calculated. Now I'm concerned if this net difference of actual state versus software calculated results will be reflected properly when importing 2025 tax file into 2026 tax for California.
I've been using HR Block Deluxe software for 12 years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!