Very satisfied with the product. Recommend reducing all the additional upgrades that pop up, especially in the beginning, at that point I already know what I purchased and what I need to complete my taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Excellent software. Very good user interface. Accessing forms without the wizard interface was a bit confusing at first, but I was able to figure it out. My only complaint is not having a free eFile with the State package, resulting in me having to manually submit my State tax return on the State web portal. I do not need 5 free Federal eFiles, but do need at least 1 free State eFile.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
I liked the AI help
on February 28, 2026
Posted by: prick
from MO
I had trouble down loading the program and with error fix after review
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Early release had several small glitches. Also one form was still missing so I couldn't file as early as I wanted. Later updates corrected all but one of the mistakes. Just wish the software wasn't available for purchase until all the bugs are worked out. The 2025 program was the first time I had these issues
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.