Product is generally well done, however, as a mature User of TURBOTAX, the HRBLOCK product has limited capabilities to display and manage from Summary List Pages of Entry Topics, complicated by a limited correlation between Dialog Data Entry and precise Tax Form Field mode. Product performs well, but does not facilitate review, comparisons, correlations, or corrections, for average Users.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I no longer need to purchase a program, I can file for free. But i chose to get the program anyway, Easy to maitain records and import previous years data. Could use some improvement explaining certain areas,deductions,pensions,IRA's ,etc.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Went to send in my tax return and it was rejected. I made a mistake with the ID numbers, so I corrected it sent it in 5+ more times with the corrected ID and it was rejected everytime. Wanted my spouse AGI form last year or her ID number. First off we have always done Joint tax returns so there was no way to get the AGI and I put in the correct ID number. Still got rejected.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.