I've used the software for several years. The instructions are user-friendly, the audit review cautions are easy to navigate and correct. The program is well worth the money.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Software for Tax returns is easy to use and very reliable.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Cumbersome - But Seemingly Effective
on February 28, 2026
Posted by: BeMo
from Florida
Accuracy verification explanations leave a little to be desired. Finally figured out 2 of my 3 "errors", but did not come to understand the third. Required IRA distribution amount and actual distribution numbers, for me, were the same, but somehow that was an error to H&R.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Having issue with import of 1099. After import had to correct cost basis in 3 transactions. It did not flow to form even though I had input correctly. Also, data verification kept telling me to correct an input that was correct. Annoying.
Pros: Fast
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.