Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(134,603 Reviews)
Rating breakdown 134,603 reviews
5 Stars
89,664
4 Stars
24,784
3 Stars
8,760
2 Stars
4,619
1 Star
6,776
85%of customers recommend this product.
(
44,228 out of
51,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
5
Does exactly what I need at a reasonable price.
on February 28, 2026
Posted by: Anonymous
from Port Townsend, WA
Verified Purchase:Yes
I've used this software for my federal return for years. Easy to use and reasonably priced.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sheriff Bart
from Amarillo, TX
Verified Purchase:Yes
I have been using H&R Block Deluxe for several years. Its interview is comprehensive & user-friendly, and its importation of 1099’s from my brokerage is indispensable. E-filing is smooth & convenient.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Indio
Verified Purchase:Yes
I paid you for a product and did all the work. I’m happy with my efforts.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Eckl
Verified Purchase:Yes
I have used H&R Block for my taxes for more than 20years. It is easy to follow to input your information, then e-file your taxes. I wouldn’t use anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Gets my taxes done.. but needs a few tweaks.
on February 28, 2026
Posted by: Rob in VA
from Virginia
Verified Purchase:Yes
Overall it worked well. No major issues. However, when we added my wife's teacher expenses on our federal return, it came back as my expense on the state return. It has had this error for at least 5 years.
Also- we had a 1099NEC for the first time and it was confusing how to enter this info to our return. Hopefully, we won't get audited.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have been using H&R Block Deluxe Software since 2019. I have not had any issues with any aspect of the software or the filing process. It's easy to understand instructions and help files make it my choice.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wesley5
from Ohio
Verified Purchase:Yes
Have used H&R Block software for 11 years and happy with it.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Very Buggy
on February 28, 2026
Posted by: bohonk
from southington ,ct
endless 1152 errors and none of the fixes worked. Ended up loading this on a win10 computer and it worked fine.
When I could get it updated on win11, would not e-file. More endless errors.
Been using HR Block for years and this is the worst ever.
When I could get it updated on win11, would not e-file. More endless errors.
Been using HR Block for years and this is the worst ever.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock