i have used HR Block for several years and like it. However this year I could not find a way to enter my CA 540ES payments. I spent a very long time trying to find a way, including HR Block chat and by phone. I finally gave up and "overrode" the zero amount with the correct amount. Overriding prevented me from e-filing.
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been successfully using this software for many years and have been extremely satisfied with the way it functions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I’ve been using H&R Block tax software for about 7 years and have always been happy with their product.
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
COuld not file taxes b/c your product errors for form 1095-a (does not recognize data properly listed in form columns). Please check it out....the problem is expressed online all over the place.....and fix it, asap.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
The product is easy to use, and accurate.
on February 25, 2026
Posted by: fjnappo
from near Buffalo, NY
Excellent product, I have been using H&R Block Deluxe for more than 20 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
The H&R Block program is easy to use and complete income taxes. Makes e-filing very simple and fast.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Hav used H & R Block for many years and it works very well for us.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I have purchased the H&R block tax packet since 1997. I use to prepare tax returns for other people manually, so when a friend told me about this packet I wasted no time purchasing it. The step by step instructions are very easy to follow. I can zip right through the pages and can prepare a simple return within 30 minutes. Absolutely amazing!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!