I have been using your program for years and have been very happy with it. Couple of things I wish were included. 1) a summary of changes from year to year would be helpful to us at home tax preparers. 2) I'd like the ability to purchase just a few more electronic submissions if it was priced reasonably.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I could not get 2024 H&R files to load into this years 2025 software. Using the software for atleast 10 years, and hadn't happen before. This alone could cause me to look for new programs next year.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The program makes doing my taxes simple and gives me confidence that they are correct.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking the time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
It did the job but I found the software a but clunky. The software said it did a review and found no issues, but then when I went to file, it found issues, which I found odd. Instead of directing you to the specific issue, it told you how to get there. My taxes were approved so mission accomplished, but again, it was clunky.
Value
3
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Affordable tax software with understandable directions. H&R Block stays current on new or changing tax laws that I trust. I like the printing options and filing options I have. Makes tax season much easier and less stressful.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
MEH
on February 25, 2026
Posted by: CDRF
from Helotes, Texas
It would be nice to be able to use my own PDF software instead of HRB trying to upsell their PDF software.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I buy the H&R Block software every year. I am 83+ years old and need a good and quick tax program. Your software does what I need and is accurate. Now if you can make it so I don't have to pay federal tax, lol
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!