I’ve been a loyal customer for several years and I’ve never been disappointed with the product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The system seemed to work well. I will know more when the IRS finishes their review.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I am used H&R block software for more than 20 years and i am satisfy
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Printing is impossible
on February 24, 2026
Posted by: Tiredcookie
Decent program, but I CAN'T MAKE IT PRINT. I'm not an idiot. There's just print set-up but no "Print". This is maddening!!!!!!
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
not the product that it used to be
on February 24, 2026
Posted by: john_the tax_guy
from AZ
Be prepared to spend 8-12 hours if you sold any stock return. The line entry where thing are entered on the 1040 are not specified. Verifying entries is difficult. The state forms are even worse. The program kept telling me a school code was wrong, but it is not. How would they know if it's wrong? They give no clue why it's wrong. A visit to the state web site was not much better I had to call the school to be sure of the number.
It also crashed out of the program several times as well THAT is a real surprise!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using this software for 25+ years and I do not see any need to change to anything else although there are comparable products available. I was a little disappointed in that the needed worksheet for averaging lump sum payments was not included. It would have been pretty easy with a couple items being input from the 2024 return
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.