Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(131,257 Reviews)
Rating breakdown 131,257 reviews
5 Stars
87,378
4 Stars
24,213
3 Stars
8,517
2 Stars
4,495
1 Star
6,654
85%of customers recommend this product.
(
42,162 out of
49,497)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from West Hills, CA
Verified Purchase:Yes
For many years, I have been a fan, but now, not so much. I have been trying to get the Earned Income Credit for my daughter. She qualifies for the EIC, but the software keeps saying that she doesn't (for illogical reasons) Also, the search function is extremely weak. You get no results when you search on words like "Enhanced Senior Discount" or "tips", even though these are important new topics for tax year 2025.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Jboy Taxed
from Ky
Verified Purchase:Yes
I have used the software for probably eight to ten years after using a competing brand before that. The federal portion has generally been A+, I’ve had no problems at all. The state software has been quirky in one section involving state pensions. Otherwise, it has functioned well.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Jerry Haus
Verified Purchase:Yes
Very easy software to navigate. I appreciate how easy and accurate it is to complete my tax returns.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
Did a fine job with my taxes but could be less expensive
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2
no live expert advisor to talk to.
on February 23, 2026
Posted by: littellbit
from san antonio, texas
I would rather speak to a live expert advisor
not automated. even a chat automated is not the same. for the 1st time in years if using H&R bkock
i wanted to speak to a real person, dat I believe can help.
not automated. even a chat automated is not the same. for the 1st time in years if using H&R bkock
i wanted to speak to a real person, dat I believe can help.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Bill 43
from Lovettsville, VA
Verified Purchase:Yes
There were a few issues that I was not certain about, but the software helped me out. I had a new heat pumped installed and was not sure how to apply for the energy credit.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Staten Island
Verified Purchase:Yes
Most of the program is very simple to fill out. My only problem was how they treated the RMD of IRA.s The sections that questioned accumulated distribution. I did not have any. It was not clear at all and very confusing. There was no way to indicate that you paid the correct amount of taxes on the RMD.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pa
Verified Purchase:Yes
Been using H&R Block tax program for years. Buy it every year online. Never had any issue with my returns. Easy to use and accurate. Has answers c for all of your questions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock