Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(131,257 Reviews)
Rating breakdown 131,257 reviews
5 Stars
87,378
4 Stars
24,213
3 Stars
8,517
2 Stars
4,495
1 Star
6,654
85%of customers recommend this product.
(
42,162 out of
49,497)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Youdontreallywantareview
Verified Purchase:Yes
It would be helpful if there was a way to bypass topics that don’t apply. Hard to submit a review.
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jacx
from Illinois
Verified Purchase:Yes
The program is good but it would be nice when you purchase both Federal & State that you should INCLUDE one state e-file with the purchase. It would be nice to have everything all in one.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas City, MO
Verified Purchase:Yes
Worked well. Easy to download and install. Tax info was provided as necessary.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Bernie, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IN
Verified Purchase:Yes
Program had an issue that wouldn’t allow direct deposit information. Absolutely aggravating.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from indiana
Verified Purchase:Yes
been using HR Block many years now. with the changes to the tax law was hoping for more explanations.
No, I would not recommend this to a friend.
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Flambeau
from South Carolina
Verified Purchase:Yes
Been using it for years. Always an easy process for me. Thanks.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Best software for Federal
on February 23, 2026
Posted by: Merry 48
from Baltimore Maryland
I buy this product every year. Federal software is the best. Problem with the Maryland return if you receive social security and under the filing requirement. The software wants to tax you.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear that you had a good experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
The filing process needs work. There isn't clarity between the PINs entered during the filing process and the PIN required for filing that you get from the IRS site. This missed step caused the rejection of the return and refiling, and of course the state failed and I was charged a second time when I refiled. And finding the point where the IRS PIN is entered is not easy.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock