Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(130,938 Reviews)
Rating breakdown 130,938 reviews
5 Stars
87,187
4 Stars
24,138
3 Stars
8,488
2 Stars
4,483
1 Star
6,642
85%of customers recommend this product.
(
41,966 out of
49,275)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: cisco47
from Scottsdale, AZ
Verified Purchase:Yes
This was the 5th year I used this software. It is pretty easy.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to Understand & Use, Completed Quickly!
on February 21, 2026
Posted by: Anonymous
from Jonesboro, AR
Verified Purchase:Yes
I've both used tax software in the past & used online forms (at IRS & state website) and did OK with both. But now our situations have changed and it's just easier to use purchased software. Of the brands I've used in the past, H&R Block is towards the top.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
on February 21, 2026
Posted by: Anonymous
from Buchanan Virginia
I used H&Block for several years it isn't telling you how to fix the errors that come up on the accuracy page. Need phone nuber to call someone that could walk you through all this,
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jimmalb123
from Conway SC
Verified Purchase:Yes
Though the federal tax return was good as always the state forms are lacking. For the cost of adding the state forms they 100% lack the same level of interview and explanation, you are left to figure out many values hoping you are doing it right.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
One glaring inaccuracy
on February 21, 2026
Posted by: romedog72
from Indiana
Except for one glaring issue, your tax software is accurate and easy to use. But it is ABSOLUTELY INCORRECT in one area and I pointed this out 12 months ago and it is still not fixed. I tried to send emails explaining the issue, but doubt anyone read them. Of course you cannot talk to a person on the phone, and dingleberry AI is useless to talk to. In a nutshell, Indiana tax software screws things up. There is a difference in Indiana between a 529 EDUCATION savings account and a 529 ABLE Savings account. Both are eligible for a tax credit. When doing the interview, the software correctly differentiates between these two, and asks for account numbers. Great! Then on the final accuracy review, it squawks at me saying the account number for the ABLE account is not correct, and it says "Account numbers for 529 SAVINGS accounts must begin with 61 or 62". That may be true but has no bearing on account numbers for 529ABLE accounts. And of course it will not let me file my return electronically with this 'error' when in fact, there is no error. FIX THIS for 2026 tax year!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ny
Verified Purchase:Yes
I have been using that software since day one and i love at
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dover, DeLaware
Verified Purchase:Yes
Have been using this software for 10 years. Love it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dorinstancu
from West Bloomfield MI
Verified Purchase:Yes
The downloadable version is the better one to use. You still need to know what you are doing even with the interview routing. Updates are available and the cadence is known ,
Efile for fed worked well. Really solid package
Efile for fed worked well. Really solid package
Pros: Easy to prepare
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock