Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(130,938 Reviews)
Rating breakdown 130,938 reviews
5 Stars
87,187
4 Stars
24,138
3 Stars
8,488
2 Stars
4,483
1 Star
6,642
85%of customers recommend this product.
(
41,966 out of
49,275)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Clayb
from Louisiana
Verified Purchase:Yes
Have used your program for years never an issue and ease of use is awesome but this year the code to be able to efile returns was a nightmare. Hopefully you get that issue fixed. It was such an issue it would actually cause me to switch
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seneca, SC
Verified Purchase:Yes
Not sure if was tax code changes or what but the 2025 edition was much clumsier to use than the 24 or 23 editions. Navigating from topic to topic was sketchy at times as was the software sending you a section you'd filled out before. I bought Block software the past two years despite having a free offer to use Turbo-Tax via a financial house. Don't blow it for next year!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bob34231
Verified Purchase:Yes
Been using H&R Block for about 15 years to prepare my taxes. Easy to use. So far, never had an issue!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Port St Lucie, FL
Verified Purchase:Yes
I can’t do one of my returns because you do not support Merrill Lynch automatic importing of my 1099-B. I have been a user of this software since it was called Kiplingers. I have thousands of transactions to import. Merrill gave you 9 months of notice of their protocols. It is now useless to me. Going to TurboTax.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Wilmer G
from Rice Lake, WI
Verified Purchase:Yes
I appreciate all of the help with questions and appropriate suggestions for the online submission process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Patd118
from Southern Connecticut
Verified Purchase:Yes
I have been using this software for many many years, very satisfied with its ease of use and great results with the overall complexity.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: had to pay twice
Verified Purchase:Yes
Try to get an early start on my return. File my Fed and State e-file. Paid my filing fee for state. Fed rejected my return. found out that we had an unexpected 1099 R that came in Feb. File again and had to pay for state filing again.
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bobby9767
Verified Purchase:Yes
You offered me a discounted price to purchase again this year which I did. Then, about a month later, you offered me another, cheaper price. Next time I'll wait for the best price from your competition before I decide.
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock