Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(130,804 Reviews)
Rating breakdown 130,804 reviews
5 Stars
87,113
4 Stars
24,114
3 Stars
8,464
2 Stars
4,475
1 Star
6,638
85%of customers recommend this product.
(
41,890 out of
49,184)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
on February 20, 2026
Posted by: ARod326200
from Ohio
too difficult to follow, jumps to too many pages, revisions not always taken. I'll see a human next year.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Naperman
Verified Purchase:Yes
Have used this software for several years. It has always been straightforward and (to the best of my knowledge) accurate. The only issue I have ever had is waiting for all forms to be finalized before I could file which I believe to be an IRS time delay.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
ease of filing
on February 20, 2026
Posted by: paul216
bought software when it was on sale. Recommend purchasing the state filing too.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great features.
on February 20, 2026
Posted by: cboehme
from Rockdale Texas
This is my first time using it and so far it was very good.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Last year return
Verified Purchase:Yes
I have been using the software for the past 30+ years and always worked great for me
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 20, 2026
Posted by: Quantum
from Knoxville, TN
Have used H&R Block for over 20 years. Originally used the other one. I stay with H&R because it's Easy to Use, accurate.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Software Error
on February 20, 2026
Posted by: Randy ABCD
from Indiana
While the software is fairly easy to use it incorrectly calculated the value entered in Column F of the Indiana state form IN-OCC. This will likely cause an error in my my 2026 taxes next year and this error effects tax credits which will be carried over next year. It also causes me to be suspicious of other possible errors in the software which I am unaware of.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jgd57
from Milford, me
Verified Purchase:Yes
Good program. I have been using it for years. Wish you were allowed more then 5 free. I do taxes for my children and friends.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock