Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(130,761 Reviews)
Rating breakdown 130,761 reviews
5 Stars
87,093
4 Stars
24,103
3 Stars
8,460
2 Stars
4,471
1 Star
6,634
85%of customers recommend this product.
(
41,867 out of
49,153)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
4
Easy to use
on February 8, 2026
Posted by: Goodie209345
from Huntington Indiana
Your title says State included. It should also say the cost of sending the state. Kind of misleading.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Good but not great
on February 8, 2026
Posted by: hy_tek
from Arizona
Overall it's ok but it left me hanging not knowing what to do for the foreign tax credit section. The section on Required Minimum Distribution for IRAs could use some more direction as well. I was unsure what to input.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, February 9, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Not a found user
on February 8, 2026
Posted by: Buster482
from Michigan
Print to small. Not user friendly. Difficult to locate fors.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, February 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
Email on status of irs and state returns pages
on February 9, 2026
Posted by: Jaymi
from Michigan
I used this software as I have for many years to do my 2025 taxes. The emails have lagged behind by over 2 week. This makes it very confusing when you get all emails over night 2 weeks after the filing all at once.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 9, 2026
Thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
FAST, ( just don't use FIREFOX to try to get IP #)
on February 9, 2026
Posted by: smart Old Guy
FAST / accurate, But did I say it's fast..... One WARNING !! IF you need to get a new IP PIN #, FIREFOX DOES NOT WORK ON THE GOV. WEB SITES ! That can waist hours, and the loss of brain cells. (use Chrome or maybe others?)
It cost TOO much and the fee to E-FILE a state also TOO much, but I add, Aren't they all? Might as well get the faster one ......
It cost TOO much and the fee to E-FILE a state also TOO much, but I add, Aren't they all? Might as well get the faster one ......
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, February 9, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Previous user
on February 9, 2026
Posted by: Retired Principal 2019
from Palm Bay, FL
very easy program to follow and do taxes
nice to have AI chat to ask questions if needed.
Have used H & R Block programs in previous years
nice to have AI chat to ask questions if needed.
Have used H & R Block programs in previous years
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, February 9, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great senior tax software
on February 9, 2026
Posted by: Rich017
from michigan
love this program and as a senior its easy and affordable
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, February 9, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Printing problem
on February 9, 2026
Posted by: J A K
from Milwaukee, WI
I can't print the return in a normal size. It's too big.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, February 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock