Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: MargoOx
Verified Purchase:Yes
Must be familiar with interview progression. Some items are hidden as to where you go to input info. Deluxe version includes a state but later you find out you have to pay extra to efile that state. And if you need more states, it is the same price as the deluxe cost AND again, you pay another fee to efile that second state.
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy Social Media Team, November 10, 2025
Hi, thank you for sharing your positive experience with us! We're delighted to hear that you had a good visit. Your feedback is valuable to us, even if the rating is less than 4 stars. If there's anything specific we can assist you with, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: iwan
from Seattle
Verified Purchase:Yes
I bought H&R 2024 last month, I want to install on my main computer but cannot be open. But cannot be done. I am stuck in the computer I dom't really like to use. Usually I can work trough different computers, especially desktop.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy Social Media Team, November 10, 2025
Hello, thank you for reaching out for assistance! I apologize that your experience purchasing our product hasn't gone smoothly. Please allow us the opportunity to resolve your concerns. I'm confident we can get that download working for you! Our Software Support can be reached at 1-888-482-9288. Please give us a call!
Written by a customer while visiting HRBlock
Customer Rating
1
on November 10, 2025
Posted by: Anonymous
cannot file a NYS amended return. software will not allow me to click send
Cons: Time consuming
Response from HRBlockBy Joy Social Media Team, November 10, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JLBo1
from Fort Worth, Texas
Verified Purchase:Yes
There was always answers to question that came up while working on my taxes. I don't see how it could be any better. And I've used that other software "oh, you need to upgrade, turn over more money to get 'oh, never mind'. Ahhh!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva Social Media Team, November 12, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that you always had answers to your questions and that the process was smooth for you. It’s great to know we could make things easier. We appreciate your trust and look forward to helping you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Burlington ky
Verified Purchase:Yes
LGreat produce, easy , to use and understand,utlliueetest various scenarios.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy Social Media Team, November 14, 2025
Hi, thank you for sharing your feedback with us! We're glad to hear that you had a positive experience overall. Your input is valuable to us, and we're committed to making sure every visit exceeds your expectations. If there's anything specific we can do to earn that extra star and make your experience a 5-star one, please provide in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: WEJacksonIII
from Hoover, AL
Verified Purchase:Yes
I have used this tax software for several years and it has worked very well in each of those years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva Social Media Team, November 17, 2025
Thank you for being a loyal H&R Block customer over the years! We’re so glad our software has helped make tax time easier and less intimidating. We truly appreciate your continued support!
Written by a customer while visiting HRBlock
Posted by: Dad Leo
from Wisconsin
Verified Purchase:Yes
I have used this program fir years and find it very user friendly
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva Social Media Team, November 17, 2025
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: motojak
Verified Purchase:Yes
Fed and Oklahoma were filed and rejected. Fed ID was corrected and accepted. Oklahoma Tax Comm. cant find filing and I can find no way in HR app to refile.
Response from HRBlockBy Abigail W, Social Media, November 20, 2025
Thank you for your feedback. We stand behind our work and ensure that every client who files with us
receives the H&R Block Guarantee. Our Tax Professionals are here to review your return and resolve any
errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
receives the H&R Block Guarantee. Our Tax Professionals are here to review your return and resolve any
errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Written by a customer while visiting HRBlock