This year was a little different than past years as there were some hiccups in the program and that is uncharacteristic of the program in previous years.
I have bought this product for years and have never had so much trouble using it as this year. The state program is really hard this year will be doing it by hand after I download the forms from the state.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
i'll keep on using it as long as it works with windows 7 .... i refuse to buy a new computer just to do my taxes ... irritated though that it took so long to finalize Form 2210; don't know if that was IRS delay or not ...
I have used H&R Block software for several years. This year the eFile did not work and I could not reach anyone for assistance. I ended up mailing my return but found out the eFile went through (although software still says eFile failed).
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Works fine. Been using it for many years to do the entire family's returns.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.